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Ombudsman - What does it mean?

ombudsman | |

ombudsman

English

(wikipedia ombudsman)

Noun

(ombudsmen)
  • An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments.
  • A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness.

    • Usage notes

    * This term is derived from Swedish, in which language the suffix (m) is not gender-specific. Nevertheless, the words have been coined to remedy the perceived gender-specificity of ombudsman in English.

    Derived terms

    * ombud * ombudsperson * ombudswoman

    Not English

    has no English definition. It may be misspelled.