Negotiation vs Ombudsman - What's the difference?
negotiation | ombudsman |
An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments.
A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness.
As nouns the difference between negotiation and ombudsman
is that negotiation is the process of achieving agreement through discussion while ombudsman is (ombudsman).negotiation
English
Alternative forms
* negociation (obsolete)See also
* arbitrationExternal links
* * *negotiationin The Negotiation Experts , 1996